Help & Information
Empire Transport Frequently Asked Questions
Find answers to common questions about Empire Transport services, bookings, vehicles, fleet hire, warehousing and logistics.
What services does Empire Transport provide?
Empire Transport provides ad-hoc taxi truck services, permanent fleet hire, distribution analysis, warehousing and logistics support. Services are tailored to businesses requiring reliable transport across Melbourne and regional Victoria.
Where does Empire Transport operate?
Empire Transport services metropolitan Melbourne and regional Victoria. We also provide urgent adhoc interstate transport.
What are Empire Transport’s hours of operation?
Empire Transport’s customer service hours are 7:00 AM to 6:00 PM. Existing customers can access online booking, tracking and proof-of-delivery services 24 hours a day.
Where is Empire Transport located?
Empire Transport is located at 7 Helen Kob Drive, Braeside VIC 3195.
How do I book a taxi truck with Empire Transport?
Customers can call 03 8587 0700 or submit an enquiry through our contact page. Existing customers can book through the Empire Transport Client Login.
Does Empire Transport provide urgent or ad-hoc transport?
Empire Transport maintains vehicles for ad-hoc and on demand bookings, helping businesses manage urgent orders, unexpected freight requirements, and periods when their regular fleet is at capacity.
What is permanent fleet hire?
Permanent fleet hire provides your business with dedicated vehicles and professional drivers without the cost and administration of owning and managing a fleet. Empire Transport can provide solutions ranging from a single dedicated vehicle to an integrated fleet operation.
What vehicle types can Empire Transport provide?
Empire Transport can supply vehicles ranging from 1 tonne through to semi trailers. The appropriate vehicle is selected according to the freight dimensions, weight, loading requirements and delivery destination.
Does Empire Transport provide warehousing and logistics services?
Empire Transport provides flexible warehousing and third-party logistics support, including product storage, inventory control, container destuffing, order processing, cross-docking, freight consolidation and distribution.
What is distribution analysis?
Distribution analysis examines how freight moves through your business. Empire Transport can review delivery schedules, routes, vehicle utilisation, warehouse handling and freight movements to identify potential service improvements and unnecessary costs.
Still Have Questions?
Speak with the Empire Transport team about your transport, fleet, warehousing or logistics requirements.